Terms and Conditions
Effective Date: August 22, 2026
Welcome to NexoBasket. These Terms and Conditions govern your access to and use of nexobasket.com, including purchases, accounts, services, and communications made through the website.
By accessing our website, creating an account, or placing an order, you agree to these Terms and Conditions. If you do not agree with them, please do not use the website.
1. About NexoBasket
NexoBasket is an online store offering products that may include books, tools, clothing, shoes, antiques, collectibles, everyday essentials, and other merchandise. Products may be new, pre-owned, vintage, or collectible, as indicated in each listing.
In these Terms, “NexoBasket,” “we,” “us,” and “our” refer to the operator of nexobasket.com. “Customer,” “you,” and “your” refer to any visitor, account holder, or purchaser using the website.
2. Eligibility
You must be at least 18 years old or have the permission and supervision of a parent or legal guardian to place an order.
By using the website, you confirm that the information you provide is accurate and that you are legally authorized to use your selected payment method.
3. Customer Accounts
Some website features may require an account. You are responsible for:
- Providing accurate and current information.
- Protecting your password and account credentials.
- Restricting unauthorized access to your account.
- Informing us promptly if you suspect unauthorized activity.
You are responsible for activity performed through your account unless prohibited by applicable law.
We may suspend or close accounts used for fraud, abuse, illegal activity, interference with the website, or repeated violations of these Terms.
4. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, prices, measurements, and condition information. However, colors and appearance may vary slightly depending on lighting, photography, and screen settings.
Pre-owned, antique, vintage, and collectible products may show signs of age, wear, previous use, repairs, markings, or other condition characteristics. These details will be disclosed through the product description and photographs when reasonably identifiable.
Customers should review the complete listing before purchasing. Normal wear or a condition characteristic clearly shown or disclosed in the listing will not, by itself, mean that the product was misrepresented.
Product availability is not guaranteed. Inventory may change without notice.
5. Prices and Taxes
All prices are displayed in U.S. dollars unless otherwise stated.
Applicable sales taxes, shipping charges, and other disclosed fees will be calculated or displayed before the order is finalized.
We reserve the right to correct typographical, pricing, inventory, or product-information errors. If an error affects an order already submitted, we may contact you for confirmation or cancel the affected item and issue an appropriate refund.
6. Orders
Submitting an order does not guarantee acceptance. An order is accepted after payment is authorized and we confirm that the merchandise is available.
We may decline or cancel an order because of:
- Product unavailability.
- Incorrect pricing or product information.
- Payment authorization problems.
- Suspected fraud or unauthorized activity.
- Shipping restrictions.
- Errors affecting our ability to fulfill the order.
If we cancel an order after collecting payment, we will refund the applicable amount to the original payment method.
7. Payments
Customers must use a payment method available during checkout. By submitting payment information, you confirm that you are authorized to use that method.
Payment processing may be performed by third-party payment providers. NexoBasket does not guarantee the availability of any particular payment method and may add or remove payment options when necessary.
Customers must not submit payment-card information by regular email or other insecure communication methods.
8. Shipping and Delivery
Shipping costs and estimated delivery information will be presented during checkout or communicated with the customer.
Delivery dates are estimates unless expressly identified as guaranteed. Delays may occur because of carriers, weather, address problems, holidays, emergencies, or circumstances outside our reasonable control.
We will ship orders within the period stated during the transaction. If no shipping time is stated, we will comply with the time required by applicable law. If an order cannot be shipped within the promised period, we will provide notice and any cancellation or refund options required by law.
Customers are responsible for providing a complete and accurate shipping address. Additional costs caused by an incorrect or incomplete address may be charged when permitted by law.
Risk of loss and legal title transfer according to applicable law and the terms of the selected carrier or delivery service.
9. Returns and Refunds
Eligible return requests must generally be initiated within 30 calendar days after confirmed delivery, unless a different period is stated in the product listing or required by law.
Returns and refunds are governed by the separate Return Policy and Refund Policy published on NexoBasket. Those policies form part of these Terms and should be reviewed before purchasing.
Returned products may need to be in the same condition in which they were received and include applicable packaging, accessories, documentation, and proof of purchase.
Certain products may be final sale or subject to special return restrictions when clearly disclosed before purchase. Nothing in these Terms limits rights that cannot legally be waived.
If an incorrect, materially misrepresented, damaged, or defective product is received, contact support@nexobasket.com promptly and include the order number and clear photographs when appropriate.
10. Order Cancellation
Cancellation requests should be submitted as soon as possible. An order may be canceled before processing or shipment when operationally possible.
Once an order has shipped, it generally cannot be canceled and must instead follow the applicable return procedure.
NexoBasket may cancel an order when permitted under Section 6. If payment was collected for a canceled item, an appropriate refund will be issued.
11. Acceptable Use
You agree not to:
- Use the website for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to accounts, servers, or data.
- Upload malicious code or interfere with website operation.
- Use automated systems to scrape or overload the website without permission.
- Misrepresent your identity or payment authorization.
- Violate intellectual-property or privacy rights.
- Submit false, abusive, threatening, or deceptive content.
- Attempt to manipulate prices, promotions, reviews, or transactions.
We may restrict access when reasonably necessary to protect customers, the website, or our business.
12. Intellectual Property
The NexoBasket name, logos, website design, graphics, original text, and other owned content are protected by applicable intellectual-property laws.
You may use the website for personal shopping purposes. You may not reproduce, modify, distribute, sell, publish, or commercially exploit our protected content without prior written permission.
Product names, brands, and trademarks belonging to third parties remain the property of their respective owners.
13. Privacy
Our collection and use of personal information are governed by our Privacy Policy. By using the website, you acknowledge that you have had an opportunity to review that policy.
The Privacy Policy should be read together with these Terms but addresses separate privacy and data-protection matters.
14. Third-Party Services and Links
The website may use or link to third-party payment processors, delivery providers, analytics services, social networks, or external websites.
Third parties operate under their own terms and privacy practices. NexoBasket is not responsible for third-party content or services outside our reasonable control, except where applicable law provides otherwise.
A link does not necessarily represent an endorsement.
15. Website Availability
We work to keep the website accurate, secure, and available, but uninterrupted operation cannot be guaranteed.
We may perform maintenance, update features, correct errors, or temporarily restrict access when reasonably necessary. We are not responsible for temporary interruptions outside our reasonable control.
16. Disclaimer of Warranties
To the maximum extent permitted by law, the website and its services are provided on an “as available” basis.
Except for express product descriptions, written warranties, and rights provided by applicable law, NexoBasket disclaims implied warranties to the extent they may legally be disclaimed.
Nothing in these Terms excludes or limits warranties, remedies, or consumer protections that cannot lawfully be excluded.
17. Limitation of Liability
To the maximum extent permitted by law, NexoBasket will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from use of the website or products.
Where liability cannot be excluded, our aggregate liability relating to a specific transaction will not exceed the amount paid for the product or service giving rise to the claim, unless applicable law requires a different remedy.
These limitations do not apply to fraud, willful misconduct, gross negligence, personal injury, or any liability that cannot legally be limited.
18. Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims caused by your unlawful use of the website, violation of these Terms, infringement of another person’s rights, or fraudulent activity.
This section does not make a customer responsible for losses caused by NexoBasket’s own unlawful conduct or negligence.
19. Governing Law
These Terms are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law principles.
Any dispute will be handled by a court with proper jurisdiction unless the parties agree to another lawful resolution method. Mandatory consumer rights and jurisdictional protections remain unaffected.
20. Changes to These Terms
We may update these Terms to reflect changes in our products, services, operations, or legal obligations.
Updated Terms will be posted on this page with a revised effective date. Changes apply prospectively unless applicable law permits or requires otherwise.
Continued use of the website after an update constitutes acceptance of the revised Terms when legally permitted.
21. Severability
If any provision is found invalid or unenforceable, the remaining provisions will continue in effect. The affected provision will be interpreted or modified only to the minimum extent necessary to make it enforceable.
22. Entire Agreement
These Terms, together with the Privacy Policy, Return Policy, Refund Policy, Cancellation Policy, and any terms displayed during checkout, constitute the agreement governing use of NexoBasket and purchases made through the website.
23. Contact Us
For questions about these Terms, an order, or our services, contact:
NexoBasket
Website: https://nexobasket.com
Email: support@nexobasket.com
Phone: +1 (510) 209-9728
Mailing Address: 39 17th st Richmond Ca. 94801
California, United States